Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that the...
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sg-smu-ink.cis_research-11542024-02-08T07:42:20Z Trust: The feature that vending machines and ATMs share, but SimplyGo lacks LIM, Sun Sun The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that their transactions have proceeded as they should, and thay have not been short-changed. 2024-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/cis_research/155 https://ink.library.smu.edu.sg/context/cis_research/article/1154/viewcontent/20240124_STHM_Opinion_B03_30x42_D.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection College of Integrative Studies eng Institutional Knowledge at Singapore Management University Digital interfaces user experience Ez-link SimplyGo Singapore Asian Studies Graphics and Human Computer Interfaces Technology and Innovation Transportation |
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Digital interfaces user experience Ez-link SimplyGo Singapore Asian Studies Graphics and Human Computer Interfaces Technology and Innovation Transportation LIM, Sun Sun Trust: The feature that vending machines and ATMs share, but SimplyGo lacks |
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The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that their transactions have proceeded as they should, and thay have not been short-changed. |
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text |
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LIM, Sun Sun |
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LIM, Sun Sun |
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LIM, Sun Sun |
title |
Trust: The feature that vending machines and ATMs share, but SimplyGo lacks |
title_short |
Trust: The feature that vending machines and ATMs share, but SimplyGo lacks |
title_full |
Trust: The feature that vending machines and ATMs share, but SimplyGo lacks |
title_fullStr |
Trust: The feature that vending machines and ATMs share, but SimplyGo lacks |
title_full_unstemmed |
Trust: The feature that vending machines and ATMs share, but SimplyGo lacks |
title_sort |
trust: the feature that vending machines and atms share, but simplygo lacks |
publisher |
Institutional Knowledge at Singapore Management University |
publishDate |
2024 |
url |
https://ink.library.smu.edu.sg/cis_research/155 https://ink.library.smu.edu.sg/context/cis_research/article/1154/viewcontent/20240124_STHM_Opinion_B03_30x42_D.pdf |
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