Trust: The feature that vending machines and ATMs share, but SimplyGo lacks

The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that the...

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Main Author: LIM, Sun Sun
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2024
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Online Access:https://ink.library.smu.edu.sg/cis_research/155
https://ink.library.smu.edu.sg/context/cis_research/article/1154/viewcontent/20240124_STHM_Opinion_B03_30x42_D.pdf
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spelling sg-smu-ink.cis_research-11542024-02-08T07:42:20Z Trust: The feature that vending machines and ATMs share, but SimplyGo lacks LIM, Sun Sun The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that their transactions have proceeded as they should, and thay have not been short-changed. 2024-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/cis_research/155 https://ink.library.smu.edu.sg/context/cis_research/article/1154/viewcontent/20240124_STHM_Opinion_B03_30x42_D.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection College of Integrative Studies eng Institutional Knowledge at Singapore Management University Digital interfaces user experience Ez-link SimplyGo Singapore Asian Studies Graphics and Human Computer Interfaces Technology and Innovation Transportation
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Digital interfaces
user experience
Ez-link
SimplyGo
Singapore
Asian Studies
Graphics and Human Computer Interfaces
Technology and Innovation
Transportation
spellingShingle Digital interfaces
user experience
Ez-link
SimplyGo
Singapore
Asian Studies
Graphics and Human Computer Interfaces
Technology and Innovation
Transportation
LIM, Sun Sun
Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
description The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that their transactions have proceeded as they should, and thay have not been short-changed.
format text
author LIM, Sun Sun
author_facet LIM, Sun Sun
author_sort LIM, Sun Sun
title Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
title_short Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
title_full Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
title_fullStr Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
title_full_unstemmed Trust: The feature that vending machines and ATMs share, but SimplyGo lacks
title_sort trust: the feature that vending machines and atms share, but simplygo lacks
publisher Institutional Knowledge at Singapore Management University
publishDate 2024
url https://ink.library.smu.edu.sg/cis_research/155
https://ink.library.smu.edu.sg/context/cis_research/article/1154/viewcontent/20240124_STHM_Opinion_B03_30x42_D.pdf
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