Building swift clan control in complex IT projects

Clan control is often essential in complex multi-stakeholder projects for project success. Furthermore, clan control is especially important during requirements analysis which occurs at project inception. How can controllers quickly institute clan control in complex IT projects? Through the case ana...

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Bibliographic Details
Main Authors: CHUA, Cecil Eng Huang, LIM, Wee Kiat, SOH, Christina, SIA, Siew Kien
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2007
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Online Access:https://ink.library.smu.edu.sg/cmp_research/9
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1008&context=cmp_research
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Institution: Singapore Management University
Language: English
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Summary:Clan control is often essential in complex multi-stakeholder projects for project success. Furthermore, clan control is especially important during requirements analysis which occurs at project inception. How can controllers quickly institute clan control in complex IT projects? Through the case analysis of a large IT project, we observed that clan control can be accelerated by the purposeful application of formal controls to build social capital. Our findings corroborate the notion that, properly structured, clan control can emerge quickly in a multi-stakeholder project to improve the likelihood of IT implementation success.