Threat-balancing in vendor transition

While many outsourcing contracts are expiring, and vendor transition is becoming an increasing concern, little research helps organizations manage vendor transition. This paper explores vendor transition across two case sites. In one case, the outgoing vendor cooperated with the client which resulte...

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Bibliographic Details
Main Authors: CHUA, Cecil Eng Huang, LIM, Wee Kiat, SIA, Siew Kien, SOH, Christina
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2008
Subjects:
Online Access:https://ink.library.smu.edu.sg/cmp_research/13
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1012&context=cmp_research
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Institution: Singapore Management University
Language: English