Client strategies in vendor transition: A threat balancing perspective
Many outsourcing contracts are expiring, and vendor transition is an increasing concern. This paper attempts to develop guidelines for vendor transition by applying balance of threat theory, which suggests a client organization should pursue either a “soft” or “hard” balancing strategy, depending on...
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| Main Authors: | , , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2012
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/cmp_research/6 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1005&context=cmp_research |
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| Institution: | Singapore Management University |
| Language: | English |