Threat-balancing in vendor transition

• Main Authors: CHUA, Cecil Eng Huang, LIM, Wee Kiat, SIA, Siew Kien, SOH, Christina
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2008
• Subjects: Outsourcing; vendor transition; balance of threat; power; Portfolio and Security Analysis; Technology and Innovation
• Online Access: https://ink.library.smu.edu.sg/cmp_research/13; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1012&context=cmp_research
• Institution: Singapore Management University

While many outsourcing contracts are expiring, and vendor transition is becoming an increasing concern, little research helps organizations manage vendor transition. This paper explores vendor transition across two case sites. In one case, the outgoing vendor cooperated with the client which resulte...