Building trust through the dynamics of emotions and moods: A conceptual framework and empirical investigations on the role of affect in interpersonal trust development

• Main Author: LU, Changhong Serena
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2017
• Subjects: interpersonal trust; emotions; moods; trust development; experience sampling method; trust building; Organizational Behavior and Theory; Organization Development
• Online Access: https://ink.library.smu.edu.sg/etd_coll_all/29; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1025&context=etd_coll_all
• Institution: Singapore Management University

In this dissertation, I strived to understand the role of individuals’ affect in the development processes of interpersonal trust within organizations. To achieve the goal, I conducted two studies, one conceptual framework and one empirical investigation. Trust scholars have long recognized the affe...