Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009
The Customer Satisfaction Index of Singapore (CSISG) is now in its third year, the results of the first three quarters of CSIS G 2009 were obtained from survey data gathered between April and August 2009. The six sectors measured were: Retail, Food and beverage, Info-communications, Education, Trans...
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2009
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sg-smu-ink.ises_research-10052020-04-02T09:10:02Z Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 Institute of Service Excellence, SMU The Customer Satisfaction Index of Singapore (CSISG) is now in its third year, the results of the first three quarters of CSIS G 2009 were obtained from survey data gathered between April and August 2009. The six sectors measured were: Retail, Food and beverage, Info-communications, Education, Transportation and logistics, Tourism, hotels and accommodation services. 2009-10-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/ises_research/3 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1005&context=ises_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Institute of Service Excellence eng Institutional Knowledge at Singapore Management University Customer satisfaction Singapore industry service excellence Hospitality Administration and Management Sales and Merchandising |
| institution |
Singapore Management University |
| building |
SMU Libraries |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
SMU Libraries |
| collection |
InK@SMU |
| language |
English |
| topic |
Customer satisfaction Singapore industry service excellence Hospitality Administration and Management Sales and Merchandising |
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Customer satisfaction Singapore industry service excellence Hospitality Administration and Management Sales and Merchandising Institute of Service Excellence, SMU Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 |
| description |
The Customer Satisfaction Index of Singapore (CSISG) is now in its third year, the results of the first three quarters of CSIS G 2009 were obtained from survey data gathered between April and August 2009. The six sectors measured were: Retail, Food and beverage, Info-communications, Education, Transportation and logistics, Tourism, hotels and accommodation services. |
| format |
text |
| author |
Institute of Service Excellence, SMU |
| author_facet |
Institute of Service Excellence, SMU |
| author_sort |
Institute of Service Excellence, SMU |
| title |
Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 |
| title_short |
Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 |
| title_full |
Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 |
| title_fullStr |
Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 |
| title_full_unstemmed |
Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009 |
| title_sort |
customer satisfaction index of singapore: first three quarters executive summary 2009 |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2009 |
| url |
https://ink.library.smu.edu.sg/ises_research/3 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1005&context=ises_research |
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