Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009

Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009

The Customer Satisfaction Index of Singapore (CSISG) is now in its third year, the results of the first three quarters of CSIS G 2009 were obtained from survey data gathered between April and August 2009. The six sectors measured were: Retail, Food and beverage, Info-communications, Education, Trans...

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Bibliographic Details
Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2009
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Hospitality Administration and Management
Sales and Merchandising
Online Access:https://ink.library.smu.edu.sg/ises_research/3
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1005&context=ises_research
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/ises_research/3
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1005&context=ises_research

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