Customer Satisfaction Index of Singapore 2011: Full Year Overview

Customer Satisfaction Index of Singapore 2011: Full Year Overview

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries with...

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Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2012
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Hospitality Administration and Management
Sales and Merchandising
Online Access:https://ink.library.smu.edu.sg/ises_research/42
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1007&context=ises_research
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Institution: Singapore Management University
Language: English
id sg-smu-ink.ises_research-1007
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spelling sg-smu-ink.ises_research-10072020-04-07T01:58:35Z Customer Satisfaction Index of Singapore 2011: Full Year Overview Institute of Service Excellence, SMU The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries with 2011 marking its fifth year of measurement. 2012-03-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/ises_research/42 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1007&context=ises_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Institute of Service Excellence eng Institutional Knowledge at Singapore Management University Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management Sales and Merchandising
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Hospitality Administration and Management
Sales and Merchandising
spellingShingle Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Hospitality Administration and Management
Sales and Merchandising
Institute of Service Excellence, SMU
Customer Satisfaction Index of Singapore 2011: Full Year Overview
description The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries with 2011 marking its fifth year of measurement.
format text
author Institute of Service Excellence, SMU
author_facet Institute of Service Excellence, SMU
author_sort Institute of Service Excellence, SMU
title Customer Satisfaction Index of Singapore 2011: Full Year Overview
title_short Customer Satisfaction Index of Singapore 2011: Full Year Overview
title_full Customer Satisfaction Index of Singapore 2011: Full Year Overview
title_fullStr Customer Satisfaction Index of Singapore 2011: Full Year Overview
title_full_unstemmed Customer Satisfaction Index of Singapore 2011: Full Year Overview
title_sort customer satisfaction index of singapore 2011: full year overview
publisher Institutional Knowledge at Singapore Management University
publishDate 2012
url https://ink.library.smu.edu.sg/ises_research/42
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1007&context=ises_research
_version_ 1712300758503784448

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