Customer Satisfaction Index of Singapore 2013: Full Year Overview

Customer Satisfaction Index of Singapore 2013: Full Year Overview

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. Customer responses are derived from Singapore’s resident population and visiting tourists, primarily through face-to-face surveys. This study serves as...

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Bibliographic Details
Main Author: Institute of Service Excellence, SMU
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2014
Subjects:
Customer satisfaction
Singapore
industry
service excellence
Asian Studies
Hospitality Administration and Management
Sales and Merchandising
Online Access:https://ink.library.smu.edu.sg/ises_research/31
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1018&context=ises_research
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/ises_research/31
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1018&context=ises_research

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