Customer Satisfaction Index of Singapore 2013: Full Year Overview
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. Customer responses are derived from Singapore’s resident population and visiting tourists, primarily through face-to-face surveys. This study serves as...
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Main Author: | Institute of Service Excellence, SMU |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2014
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Online Access: | https://ink.library.smu.edu.sg/ises_research/31 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1018&context=ises_research |
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Institution: | Singapore Management University |
Language: | English |
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