Customer Satisfaction Index of Singapore 2019: Full Year Overview
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The...
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sg-smu-ink.ises_research-10762020-06-16T08:58:23Z Customer Satisfaction Index of Singapore 2019: Full Year Overview Institute of Service Excellence, SMU The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2019. Singapore’s 2019 national score was computed using the data collected during these four quarters. 2020-03-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/ises_research/76 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1076&context=ises_research http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Institute of Service Excellence eng Institutional Knowledge at Singapore Management University Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management Sales and Merchandising |
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Singapore Singapore |
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Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management Sales and Merchandising |
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Customer satisfaction Singapore industry service excellence Asian Studies Hospitality Administration and Management Sales and Merchandising Institute of Service Excellence, SMU Customer Satisfaction Index of Singapore 2019: Full Year Overview |
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The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2019. Singapore’s 2019 national score was computed using the data collected during these four quarters. |
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text |
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Institute of Service Excellence, SMU |
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Institute of Service Excellence, SMU |
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Institute of Service Excellence, SMU |
title |
Customer Satisfaction Index of Singapore 2019: Full Year Overview |
title_short |
Customer Satisfaction Index of Singapore 2019: Full Year Overview |
title_full |
Customer Satisfaction Index of Singapore 2019: Full Year Overview |
title_fullStr |
Customer Satisfaction Index of Singapore 2019: Full Year Overview |
title_full_unstemmed |
Customer Satisfaction Index of Singapore 2019: Full Year Overview |
title_sort |
customer satisfaction index of singapore 2019: full year overview |
publisher |
Institutional Knowledge at Singapore Management University |
publishDate |
2020 |
url |
https://ink.library.smu.edu.sg/ises_research/76 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1076&context=ises_research |
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1712300790096330752 |