Bots in libraries: They're coming for your jobs (or is it?)
With advancements in Artificial Intelligence (AI) and Machine Learning (ML), we have seen a rise in the use of bots, specifically chatbots, to deliver information services. Motivated by the Smart Nation programme, these chatbots have sprung up in sectors as transport, healthcare, banking and educati...
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2019
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Online Access: | https://ink.library.smu.edu.sg/library_research/138 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1142&context=library_research |
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Institution: | Singapore Management University |
Language: | English |