The Role of Trust in Organizational Settings

• Main Authors: DIRKS, Kurt T., FERRIN, Donald L.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2001
• Subjects: Trust; Work Behavior; Work Performance; Attitudes; Business; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/676; https://doi.org/10.1287/orsc.12.4.450.10640
• Institution: Singapore Management University

Numerous researchers from various disciplines seem to agree that trust has a number of important benefits for organizations, although they have not necessarily come to agreement on how these benefits occur. In this article, 2 fundamentally different models that describe how trust might have positive...