Contextualizing Emotional Display Rules: Examining the Roles of Targets and Discrete Emotions in Shaping Display Rule Perceptions

• Main Authors: Diefendorff, J. M., Greguras, G. J.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2009
• Subjects: Business Administration, Management, and Operations; Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/1003; https://doi.org/10.1177/0149206308321548
• Institution: Singapore Management University

The present investigation explored how emotional display rules at work differed as a function of discrete emotions and specific work targets. Display rules for the positive emotion of happiness were most likely to involve expressing the emotion as felt or expressing it with less intensity than is fe...