Negotiating by the Rules: When Emotional Labor Dictates Emotional Expression in Negotiation
Participants completed a 20-minute work-related, multi-issue negotiation (Confetti, O'Connor, 1997) in same-sex dyads. Extending negotiation-emotion research (e.g., Barry, 1999), emotional labor (ref. Grandey, 2000) rules were manipulated within the negotiation directions; participants were enc...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2006
|
| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/1309 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Singapore Management University |
| Language: | English |