Negotiating by the Rules: When Emotional Labor Dictates Emotional Expression in Negotiation
Participants completed a 20-minute work-related, multi-issue negotiation (Confetti, O'Connor, 1997) in same-sex dyads. Extending negotiation-emotion research (e.g., Barry, 1999), emotional labor (ref. Grandey, 2000) rules were manipulated within the negotiation directions; participants were enc...
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| 格式: | text |
| 語言: | English |
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Institutional Knowledge at Singapore Management University
2006
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| 在線閱讀: | https://ink.library.smu.edu.sg/lkcsb_research/1309 |
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