A Social Exchange Model of Subordinate's Trust in Supervisors

• Main Author: HUA, Wei
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2004
• Subjects: Business Administration, Management, and Operations; Human Resources Management
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/2335; https://ink.library.smu.edu.sg/context/lkcsb_research/article/3334/viewcontent/1604_trust.pdf
• Institution: Singapore Management University

This study demonstrates how the subordinate’s defensiveness predicts perception of managerial behaviors, which in turn leads to trust in supervisors. From a social information processing perspective, defensiveness, the affective reaction to uncertainty and vulnerability, serves as the frame subordin...