A Social Exchange Model of Subordinate's Trust in Supervisors
This study demonstrates how the subordinate’s defensiveness predicts perception of managerial behaviors, which in turn leads to trust in supervisors. From a social information processing perspective, defensiveness, the affective reaction to uncertainty and vulnerability, serves as the frame subordin...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2004
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| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/2335 https://ink.library.smu.edu.sg/context/lkcsb_research/article/3334/viewcontent/1604_trust.pdf |
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| Institution: | Singapore Management University |
| Language: | English |
| Summary: | This study demonstrates how the subordinate’s defensiveness predicts perception of managerial behaviors, which in turn leads to trust in supervisors. From a social information processing perspective, defensiveness, the affective reaction to uncertainty and vulnerability, serves as the frame subordinates use to decode and evaluate managerial behaviors. Trust in supervisors is anchored in this perception. A two-group analysis in Structural Equation Modeling (SEM) is used to test this model by a Chinese and a US sample |
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