The Impact of Survey Mode on Customer Satisfaction Surveys

The Impact of Survey Mode on Customer Satisfaction Surveys

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Bibliographic Details
Main Authors: LEE, Marcus T. H., LIM, Caroline, XU, Bin, ZHANG, Yonghui
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
Subjects:
Marketing
Sales and Merchandising
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/3754
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/lkcsb_research/3754

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