The Impact of Survey Mode on Customer Satisfaction Surveys
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Main Authors: | LEE, Marcus T. H., LIM, Caroline, XU, Bin, ZHANG, Yonghui |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2013
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/3754 |
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Institution: | Singapore Management University |
Language: | English |
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