The Impact of Survey Mode on Customer Satisfaction Surveys
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Institutional Knowledge at Singapore Management University
2013
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| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/3754 |
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sg-smu-ink.lkcsb_research-47532014-02-04T11:37:58Z The Impact of Survey Mode on Customer Satisfaction Surveys LEE, Marcus T. H. LIM, Caroline XU, Bin ZHANG, Yonghui 2013-07-01T07:00:00Z text https://ink.library.smu.edu.sg/lkcsb_research/3754 Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Marketing Sales and Merchandising |
| institution |
Singapore Management University |
| building |
SMU Libraries |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
SMU Libraries |
| collection |
InK@SMU |
| language |
English |
| topic |
Marketing Sales and Merchandising |
| spellingShingle |
Marketing Sales and Merchandising LEE, Marcus T. H. LIM, Caroline XU, Bin ZHANG, Yonghui The Impact of Survey Mode on Customer Satisfaction Surveys |
| format |
text |
| author |
LEE, Marcus T. H. LIM, Caroline XU, Bin ZHANG, Yonghui |
| author_facet |
LEE, Marcus T. H. LIM, Caroline XU, Bin ZHANG, Yonghui |
| author_sort |
LEE, Marcus T. H. |
| title |
The Impact of Survey Mode on Customer Satisfaction Surveys |
| title_short |
The Impact of Survey Mode on Customer Satisfaction Surveys |
| title_full |
The Impact of Survey Mode on Customer Satisfaction Surveys |
| title_fullStr |
The Impact of Survey Mode on Customer Satisfaction Surveys |
| title_full_unstemmed |
The Impact of Survey Mode on Customer Satisfaction Surveys |
| title_sort |
impact of survey mode on customer satisfaction surveys |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2013 |
| url |
https://ink.library.smu.edu.sg/lkcsb_research/3754 |
| _version_ |
1770571761377607680 |