Trust Building, Diagnosis, and Repair in the Context of Negotiation

In this chapter, the authors summarise the empirical research on trust and discuss how it can be put into practice to effectively diagnose, build and repair trust in the context of negotiations.

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Bibliographic Details
Main Authors: FERRIN, Donald Lee, KONG, Dejun Tony, DIRKS, Kurt T.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2014
Subjects:
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/4922
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Institution: Singapore Management University
Language: English
Description
Summary:In this chapter, the authors summarise the empirical research on trust and discuss how it can be put into practice to effectively diagnose, build and repair trust in the context of negotiations.