Exploring the effects of "what" (product) and "where" (website) characteristics on online shopping behavior
Understanding factors that influence online shopping and managing consumer relationships is not a trivial task for firms, considering the many pertinent factors that influence behavior, including the product being shopped (i.e., the “what”) and the context of the website itself (i.e., the “where”)....
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Main Authors: | , , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2016
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/4925 https://ink.library.smu.edu.sg/context/lkcsb_research/article/5924/viewcontent/exploring_the_effects.pdf |
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Institution: | Singapore Management University |
Language: | English |