The indigenization of crisis response strategies in the context of China
Crisis communication, which has been dominated by a practical perspective, has become a nexus where theory meets application. Despite mounting interest in theoretical studies, crisis communication lacks cultural contextualization. Asian communication researchers have advocated for the need to indige...
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2018
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sg-smu-ink.lkcsb_research-69422019-08-16T09:43:59Z The indigenization of crisis response strategies in the context of China PANG, Augustine HU, Yang Crisis communication, which has been dominated by a practical perspective, has become a nexus where theory meets application. Despite mounting interest in theoretical studies, crisis communication lacks cultural contextualization. Asian communication researchers have advocated for the need to indigenize communication, drawing relevance to cultural influences. In this study, the authors explored indigenous corporate crisis response strategies in the context of China through nine cases. Three Chinese indigenous strategies were identified through qualitative content analysis of corporate crisis responses. These strategies are “barnacle,” “third-party endorsement,” and “setting up new topics.” The differences with Western frameworks were also discussed. 2018-01-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/lkcsb_research/5943 info:doi/10.1080/17544750.2017.1305978 https://ink.library.smu.edu.sg/context/lkcsb_research/article/6942/viewcontent/The_indigenization_of_crisis_response_strategies_in_the_context_of_China.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection Lee Kong Chian School Of Business eng Institutional Knowledge at Singapore Management University Indigenous approach Crisis response China Asian Studies Business and Corporate Communications Organizational Behavior and Theory Organizational Communication |
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Indigenous approach Crisis response China Asian Studies Business and Corporate Communications Organizational Behavior and Theory Organizational Communication PANG, Augustine HU, Yang The indigenization of crisis response strategies in the context of China |
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Crisis communication, which has been dominated by a practical perspective, has become a nexus where theory meets application. Despite mounting interest in theoretical studies, crisis communication lacks cultural contextualization. Asian communication researchers have advocated for the need to indigenize communication, drawing relevance to cultural influences. In this study, the authors explored indigenous corporate crisis response strategies in the context of China through nine cases. Three Chinese indigenous strategies were identified through qualitative content analysis of corporate crisis responses. These strategies are “barnacle,” “third-party endorsement,” and “setting up new topics.” The differences with Western frameworks were also discussed. |
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text |
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PANG, Augustine HU, Yang |
author_facet |
PANG, Augustine HU, Yang |
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PANG, Augustine |
title |
The indigenization of crisis response strategies in the context of China |
title_short |
The indigenization of crisis response strategies in the context of China |
title_full |
The indigenization of crisis response strategies in the context of China |
title_fullStr |
The indigenization of crisis response strategies in the context of China |
title_full_unstemmed |
The indigenization of crisis response strategies in the context of China |
title_sort |
indigenization of crisis response strategies in the context of china |
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Institutional Knowledge at Singapore Management University |
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2018 |
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https://ink.library.smu.edu.sg/lkcsb_research/5943 https://ink.library.smu.edu.sg/context/lkcsb_research/article/6942/viewcontent/The_indigenization_of_crisis_response_strategies_in_the_context_of_China.pdf |
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