What do consistency and personableness in the interview signal to applicants? Investigating indirect effects on organizational attractiveness through symbolic organizational attributes

• Main Authors: WILHELMY, Annika, KLEINMANN, Martin, MELCHERS, Klaus G., LIEVENS, Filip
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2019
• Subjects: Personableness; Recruitment; Applicant reactions; Interview; Consistency; Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/5972; https://ink.library.smu.edu.sg/context/lkcsb_research/article/6971/viewcontent/WhatDoConsistencyAndPersonable_2018_11_afv.pdf
• Institution: Singapore Management University

Personnel selection research has recognized the importance of providing applicants with both standardized (i.e., “consistent”) and individualized (i.e., “personable”) treatment during interviews. However, research has yet to examine the mechanisms underlying the effects of perceived consistency and...