New media: A new medium in escalating crises?

New media: A new medium in escalating crises?

Purpose– The use of new media in crisis is a double‐edged sword. On one hand, its pivotal role in online monitoring and dissemination of information can help an organisation manage crisis. On the other hand, it can also create organisational crisis. The purpose of this paper is to examine how new me...

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Bibliographic Details
Main Authors: SIAH, Joanna Ann Mei, BANSAL, Namrata, PANG, Augustine
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2010
Subjects:
Multimedia
Electronic media
Communication technologies
Worldwide web
Corporate communications
Conflict management
Business and Corporate Communications
Organizational Behavior and Theory
Online Access:https://ink.library.smu.edu.sg/lkcsb_research/6036
https://ink.library.smu.edu.sg/context/lkcsb_research/article/7035/viewcontent/New_media_2010_av.pdf
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/lkcsb_research/6036
https://ink.library.smu.edu.sg/context/lkcsb_research/article/7035/viewcontent/New_media_2010_av.pdf

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