Managing a nation's image during crisis: A study of the Chinese government's image repair efforts in the “Made in China” controversy

• Main Authors: CAI, Peijuan, TING, Lee Pei, PANG, Augustine
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2009
• Subjects: Image repair; Public diplomacy; Nation; Image; Crisis; Product recalls; Asian Studies; Business and Corporate Communications; International Relations; Organizational Behavior and Theory; Public Relations and Advertising
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6040; https://ink.library.smu.edu.sg/context/lkcsb_research/article/7039/viewcontent/Managing_nation_image_MadeinChina_av_2009.pdf
• Institution: Singapore Management University

The image of a nation is crucial in the conduct of international relations (Wang, J. (2006). Managing national reputation and international relations in the global era: Public diplomacy revisited. Public Relations Review, 32, 91–96). A favorable image plays a critical role in asserting one's in...