Final stage development of the Integrated Crisis Mapping (ICM) Model in crisis communication: The myth of low engagement in crisis
Extending current theories in crisis communication, the authors have developed a more systemic approach to understanding the role of emotions. The Integrated Crisis Mapping (ICM) model is based on a public-based, emotion-driven perspective where different crises are mapped on two continua, the organ...
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Main Authors: | , , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2009
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6093 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7092/viewcontent/Are_we_still_glamorous.pdf |
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Institution: | Singapore Management University |
Language: | English |
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