Conversation analysis in management research

• Main Authors: GREATBATCH, David, CLARK, Timothy Adrian Robert
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2012
• Subjects: Business and Corporate Communications; Organizational Communication
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6335
• Institution: Singapore Management University

Talk is central to the accomplishment of a range of management activities, including strategizing, selling, interviewing, chairing meetings, negotiating and presenting. Despite this, organizational talk has attracted relatively little consideration in the management research literature. Recently, however, a number of scholars have begun to consider how various approaches to the analysis of talk, developed in a range of disciplines, can be used to offer distinctive and important insights into the accomplishment and coordination of management activities.