Operationalizing crisis communication from within: Toward the Crisis Organizational Communication framework in the social mediated environment
The pervasive social media use during crises reinforces the necessity to re-examine organisational engagements, particularly to internal stakeholders who can step forward as organisational representatives in times of crises. Existing crisis research on social media use have mostly targeted external...
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Main Authors: | , |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2020
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Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6618 |
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Institution: | Singapore Management University |
Language: | English |