What 100,000 tweets about the Volkswagen scandal tell us about angry customers
In September 2015 the Environmental Protection Agency found that many Volkswagen cars sold in the United States were equipped with software that could falsely improve the performance of diesel engines on emissions tests. This cheating was subsequently acknowledged by the car maker.Among the many iss...
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| Main Authors: | , |
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2016
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| Online Access: | https://ink.library.smu.edu.sg/lkcsb_research/6892 https://ink.library.smu.edu.sg/context/lkcsb_research/article/7891/viewcontent/Volkswagen_Scadal_HBR_av.pdf |
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| Institution: | Singapore Management University |
| Language: | English |