Strategic crisis management: State of the field, challenges and opportunities

• Main Authors: DIERS-LAWSON, Aura, PANG, A.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2021
• Subjects: Public relations; crisis management; risk management; Business and Corporate Communications
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/6936
• Institution: Singapore Management University

This chapter examines the field of strategic crisis management and argues that over the last 50-60 years the field has developed from one focused on post-crisis image recovery to one that highlights the importance of risk management to minimize or mitigate risks for organizations in order to preserv...