Engaging students through conversational chatbots and digital Content: A climate action perspective

• Main Authors: MENKHOFF, Thomas, GAN, Benjamin
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: Chatbots; Climate change; Climate action; Student engagement; Human Resources Management; Organizational Behavior and Theory
• Online Access: https://ink.library.smu.edu.sg/lkcsb_research/7422; https://ink.library.smu.edu.sg/context/lkcsb_research/article/8421/viewcontent/Engaging_students_through_conversational_chatbots_and_digital_content__A_climate_action_perspective_.pdf
• Institution: Singapore Management University

In this case study, we report experiences developing a conversational chatbot as a pre-class and post-class engagement tool for undergraduate students enrolled in sustainability-related courses aimed at educating them about the severity of climate change and the importance of climate action by offsetting one’s carbon footprint (e.g, by planting trees or mangroves in SEA). The intitiative supports the university’s sustainability efforts in general and our new sustainability major in particular aimed at helping students to achieve sustainability-related learning outcomes with reference to climate change and climate action (SDG 13), one of the 17 Sustainable Development Goals established by the United Nations in 2015.