How ‘human’ should robots be?
Hotel guests like interaction with devices that look and sound like them, but they can spark displeasure after service failures, new CUHK study shows
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Institutional Knowledge at Singapore Management University
2021
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| Online Access: | https://ink.library.smu.edu.sg/pers/624 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1622&context=pers |
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sg-smu-ink.pers-16222022-03-21T08:07:51Z How ‘human’ should robots be? Singapore Management University Hotel guests like interaction with devices that look and sound like them, but they can spark displeasure after service failures, new CUHK study shows 2021-09-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/pers/624 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1622&context=pers http://creativecommons.org/licenses/by-nc-nd/4.0/ Perspectives@SMU eng Institutional Knowledge at Singapore Management University artificial intelligence business model Artificial Intelligence and Robotics Technology and Innovation |
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Singapore Management University |
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SMU Libraries |
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Asia |
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Singapore Singapore |
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SMU Libraries |
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InK@SMU |
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English |
| topic |
artificial intelligence business model Artificial Intelligence and Robotics Technology and Innovation |
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artificial intelligence business model Artificial Intelligence and Robotics Technology and Innovation Singapore Management University How ‘human’ should robots be? |
| description |
Hotel guests like interaction with devices that look and sound like them, but they can spark displeasure after service failures, new CUHK study shows |
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text |
| author |
Singapore Management University |
| author_facet |
Singapore Management University |
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Singapore Management University |
| title |
How ‘human’ should robots be? |
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How ‘human’ should robots be? |
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How ‘human’ should robots be? |
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How ‘human’ should robots be? |
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How ‘human’ should robots be? |
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how ‘human’ should robots be? |
| publisher |
Institutional Knowledge at Singapore Management University |
| publishDate |
2021 |
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https://ink.library.smu.edu.sg/pers/624 https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1622&context=pers |
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