Difficulties in Troubleshooting Automated Manufacturing Systems

• Main Authors: BEREITER, Susan R., MILLER, Steven M.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 1990
• Subjects: Troubleshooting; fault diagnosis; manufacturing systems; automation; Computer Sciences; Management Information Systems
• Online Access: https://ink.library.smu.edu.sg/sis_research/36; https://doi.org/10.1016/0169-8141(90)90031-v
• Institution: Singapore Management University

Based on the results of an empirical study of the process of troubleshooting in computer-controlled manufacturing systems, we highlight sources of difficulty encountered by expert maintenace personnel in acquiring and using information to diagnose faults. We focus on difficulties in collecting backg...