Usability of performance dashboards, usefulness of operational and tactical support, and quality of strategic support: A research framework

Usability of performance dashboards, usefulness of operational and tactical support, and quality of strategic support: A research framework

Performance dashboards are used as a strategic decision support tool in organizations. In this research, we examine the relationships between the usability of performance dashboards, the usefulness of operational and tactical support, and the quality of strategic support that they provide. We hypoth...

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Bibliographic Details
Main Authors: LEA, Bih-Ru, NAH, Fiona Fui-hoon
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
Subjects:
Perceived quality
Performance Dashboards
Research frameworks
Strategic decisions
Usability
User perceptions
Databases and Information Systems
Graphics and Human Computer Interfaces
Online Access:https://ink.library.smu.edu.sg/sis_research/9473
https://ink.library.smu.edu.sg/context/sis_research/article/10473/viewcontent/978_3_642_39215_3_14.pdf
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Institution: Singapore Management University
Language: English

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https://ink.library.smu.edu.sg/sis_research/9473
https://ink.library.smu.edu.sg/context/sis_research/article/10473/viewcontent/978_3_642_39215_3_14.pdf

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