Knowledge management mechanisms in e-commerce: A study of online retailing and auction sites

Knowledge management mechanisms in e-commerce: A study of online retailing and auction sites

Knowledge management is vital to a company's success in this e-commerce era. Not only has the topic of knowledge management attracted much research attention lately, but the management of customer knowledge is also becoming increasingly important. Despite its significance, few research studies...

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Bibliographic Details
Main Authors: NAH, Fiona Fui-hoon, SIAU, Keng, TIAN, Yuhong, LING, Min
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2002
Subjects:
Electronic commerce
Knowledge acquisition
Online systems
Websites
Knowledge management (KM)
Databases and Information Systems
E-Commerce
Online Access:https://ink.library.smu.edu.sg/sis_research/9591
https://ink.library.smu.edu.sg/context/sis_research/article/10591/viewcontent/uM13T.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/sis_research/9591
https://ink.library.smu.edu.sg/context/sis_research/article/10591/viewcontent/uM13T.pdf

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