Knowledge management mechanisms in e-commerce: A study of online retailing and auction sites
Knowledge management is vital to a company's success in this e-commerce era. Not only has the topic of knowledge management attracted much research attention lately, but the management of customer knowledge is also becoming increasingly important. Despite its significance, few research studies...
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Main Authors: | NAH, Fiona Fui-hoon, SIAU, Keng, TIAN, Yuhong, LING, Min |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2002
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/9591 https://ink.library.smu.edu.sg/context/sis_research/article/10591/viewcontent/uM13T.pdf |
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Institution: | Singapore Management University |
Language: | English |
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