Knowledge sharing with customers on the WWW: Approaches by national tourism organizations
The importance of knowledge management has been emphasized increasingly in recent literature. Knowledge has been regarded as the most important corporate asset in an organization (Nonaka and Takeuchi, 1995). But what is knowledge? According to Harris (1996), "when information is combined with c...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
1999
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/10062 https://ink.library.smu.edu.sg/context/sis_research/article/11062/viewcontent/Knowledge_Sharing_with_Customers_on_the_WWW_pv.pdf |
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| Institution: | Singapore Management University |
| Language: | English |