How information management capability influences firm performance
How do information technology capabilities contribute to firm performance? This study develops a conceptual model linking IT-enabled information management capability with three important organizational capabilities (customer management capability, process management capability, and performance mana...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Institutional Knowledge at Singapore Management University
2011
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| Subjects: | |
| Online Access: | https://ink.library.smu.edu.sg/sis_research/219 https://ink.library.smu.edu.sg/context/sis_research/article/1218/viewcontent/mithasramasubbu.pdf https://ink.library.smu.edu.sg/context/sis_research/article/1218/filename/0/type/additional/viewcontent/MithasRamasubbuAppendices.pdf |
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| Institution: | Singapore Management University |
| Language: | English |