Valuation of Benchmark Provisions on IT Services Contracts

Information technology (IT) services are often subject to downward price pressures due to improvements in technology and business processes in a competitive market. When clients enter into IT services contracts, they are faced with the future risk that their services will be overpriced relative to t...

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Bibliographic Details
Main Authors: KAUFFMAN, Robert J., SOUGSTAD, Ryan
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2012
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/1748
https://ink.library.smu.edu.sg/context/sis_research/article/2747/viewcontent/p270_kauffman.pdf
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Institution: Singapore Management University
Language: English