Examining advances in technology and hospitality information strategy

Hospitality managers have turned to IT to streamline reservations, capture new customer data, and build market share. Internet-based reservations, advertising and communication, social media, and mobile phones offer technology-led opportunities for value cocreation with customers. We aim to stimulat...

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Main Authors:	KAUFFMAN, Robert J., Oconnor, P.
Format:	text
Language:	English
Published:	Institutional Knowledge at Singapore Management University 2013
Subjects:	Computer Sciences Health and Medical Administration
Online Access:	https://ink.library.smu.edu.sg/sis_research/1749 https://ink.library.smu.edu.sg/context/sis_research/article/2748/viewcontent/1938965512468844.pdf
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Institution:	Singapore Management University
Language:	English

id	sg-smu-ink.sis_research-2748
record_format	dspace
spelling	sg-smu-ink.sis_research-27482022-05-25T07:15:38Z Examining advances in technology and hospitality information strategy KAUFFMAN, Robert J. Oconnor, P. Hospitality managers have turned to IT to streamline reservations, capture new customer data, and build market share. Internet-based reservations, advertising and communication, social media, and mobile phones offer technology-led opportunities for value cocreation with customers. We aim to stimulate sharing of new ideas, current applications and emerging managerial know-how for the hospitality industry, while bringing new submissions to CQ. 2013-02-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/sis_research/1749 https://ink.library.smu.edu.sg/context/sis_research/article/2748/viewcontent/1938965512468844.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School Of Computing and Information Systems eng Institutional Knowledge at Singapore Management University Computer Sciences Health and Medical Administration
institution	Singapore Management University
building	SMU Libraries
continent	Asia
country	Singapore Singapore
content_provider	SMU Libraries
collection	InK@SMU
language	English
topic	Computer Sciences Health and Medical Administration
spellingShingle	Computer Sciences Health and Medical Administration KAUFFMAN, Robert J. Oconnor, P. Examining advances in technology and hospitality information strategy
description	Hospitality managers have turned to IT to streamline reservations, capture new customer data, and build market share. Internet-based reservations, advertising and communication, social media, and mobile phones offer technology-led opportunities for value cocreation with customers. We aim to stimulate sharing of new ideas, current applications and emerging managerial know-how for the hospitality industry, while bringing new submissions to CQ.
format	text
author	KAUFFMAN, Robert J. Oconnor, P.
author_facet	KAUFFMAN, Robert J. Oconnor, P.
author_sort	KAUFFMAN, Robert J.
title	Examining advances in technology and hospitality information strategy
title_short	Examining advances in technology and hospitality information strategy
title_full	Examining advances in technology and hospitality information strategy
title_fullStr	Examining advances in technology and hospitality information strategy
title_full_unstemmed	Examining advances in technology and hospitality information strategy
title_sort	examining advances in technology and hospitality information strategy
publisher	Institutional Knowledge at Singapore Management University
publishDate	2013
url	https://ink.library.smu.edu.sg/sis_research/1749 https://ink.library.smu.edu.sg/context/sis_research/article/2748/viewcontent/1938965512468844.pdf
_version_	1770571488660815872

Examining advances in technology and hospitality information strategy

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