“Network-Theoretic” Queuing Delay Estimation in Theme Park Attractions

Queuing is a common phenomenon in theme parks which negatively affects visitor experience and revenue yields. There is thus a need for park operators to infer the real queuing delays without expensive investment in human effort or complex tracking infrastructure. In this paper, we depart from the cl...

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Bibliographic Details
Main Authors: ARAVAMUDHAN, Ajay, MISRA, Archan, LAU, Hoong Chuin
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
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Online Access:https://ink.library.smu.edu.sg/sis_research/1924
https://ink.library.smu.edu.sg/context/sis_research/article/2923/viewcontent/case2013_EM.pdf
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Institution: Singapore Management University
Language: English

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