Improving patient length-of-stay in emergency department through dynamic queue management
Addressing issue of crowding in an Emergency Department (ED) typically takes the form of process engineering or single-faceted queue management strategies such as demand restriction, queue prioritization or staffing the ED. This work provides an integrated framework to manage queue dynamically from...
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Main Authors: | TAN, Kar Way, LAU, Hoong Chuin, LEE, Francis Chun Yue |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2013
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/1935 https://ink.library.smu.edu.sg/context/sis_research/article/2934/viewcontent/06._WSC2013_Improving_patient_LOS_in_ED_through_Dynamic_Queue_Management.pdf |
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Institution: | Singapore Management University |
Language: | English |
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