A Retail Bank’s BPM Experience

This real-life case study, which was undertaken by a leading financial services group in the Asia-Pacific region, is used to demonstrate the innovative use of BPM (Business Process Management) technology in a competitive business area. It describes how a BPM project, within the Application Verificat...

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Bibliographic Details
Main Authors: SHANKARARAMAN, Venky, Gottipati, Swapna, Duran, Randall E.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2013
Subjects:
Online Access:https://ink.library.smu.edu.sg/sis_research/1994
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Institution: Singapore Management University
Language: English