A retail bank's BPM experience

A retail bank's BPM experience

This real-life case study, which was undertaken by a leading financial services group in the Asia-Pacific region, is used to demonstrate the innovative use of BPM (Business Process Management) technology in a competitive business area. It describes how a BPM project, within the Application Verificat...

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Bibliographic Details
Main Authors: SHANKARARAMAN, Venky, GOTTIPATI Swapna, DURAN, Randall E.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2014
Subjects:
BPM
Retail Bank
Process Improvements
Technical Solution
Databases and Information Systems
Management Information Systems
Online Access:https://ink.library.smu.edu.sg/sis_research/6240
https://ink.library.smu.edu.sg/context/sis_research/article/7243/viewcontent/A_Retail_Bank_s_BPM_Experience.pdf
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/sis_research/6240
https://ink.library.smu.edu.sg/context/sis_research/article/7243/viewcontent/A_Retail_Bank_s_BPM_Experience.pdf

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