A retail bank's BPM experience
This real-life case study, which was undertaken by a leading financial services group in the Asia-Pacific region, is used to demonstrate the innovative use of BPM (Business Process Management) technology in a competitive business area. It describes how a BPM project, within the Application Verificat...
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Main Authors: | SHANKARARAMAN, Venky, GOTTIPATI Swapna, DURAN, Randall E. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2014
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Subjects: | |
Online Access: | https://ink.library.smu.edu.sg/sis_research/6240 https://ink.library.smu.edu.sg/context/sis_research/article/7243/viewcontent/A_Retail_Bank_s_BPM_Experience.pdf |
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Institution: | Singapore Management University |
Language: | English |
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