Investments in Internet-based Innovations in Financial Services: Advantage or Necessity?

Investments in Internet-based Innovations in Financial Services: Advantage or Necessity?

Information technology (IT) is a key resource for the success of financial services firms. IT plays the role of a driver of innovation and strategic advantage, but also ensures a firm does not suffer strategic disadvantage, and is able to maintain a strong defensive position for its customers and ma...

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Bibliographic Details
Main Authors: GOH, Kim Huat, KAUFFMAN, Robert J.
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2015
Subjects:
Financial services
Information systems
Information technology
Internet banking; e-banking
Electronic banking
Online banking
IT investment
Strategic advantage
Strategic necessity
Technology innovation
USA
United States
Commercial banks
Computer Sciences
E-Commerce
Online Access:https://ink.library.smu.edu.sg/sis_research/2104
http://dx.doi.org/10.1504/IJBEX.2015.070311
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/sis_research/2104
http://dx.doi.org/10.1504/IJBEX.2015.070311

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