Investments in Internet-based Innovations in Financial Services: Advantage or Necessity?
Information technology (IT) is a key resource for the success of financial services firms. IT plays the role of a driver of innovation and strategic advantage, but also ensures a firm does not suffer strategic disadvantage, and is able to maintain a strong defensive position for its customers and ma...
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Main Authors: | GOH, Kim Huat, KAUFFMAN, Robert J. |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2015
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Online Access: | https://ink.library.smu.edu.sg/sis_research/2104 http://dx.doi.org/10.1504/IJBEX.2015.070311 |
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Institution: | Singapore Management University |
Language: | English |
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